Frequently Asked Questions

Have a few questions? No worries! Here are a few that we get asked most often.

Where Is Game Night Out Located?

We are located at 2828 N. Clark St, Chicago, IL 60657 inside the The Century Shopping Centre, on the second floor.

What Is The Pricing?

Find pricing details HERE

Do I Need To Book In Advance?

Yes, all reservations must be made in advance. Due to the nature of our live game experience we do not currently accept walk-ins.

Do You Offer Refunds or Rescheduling?

Because we reserve the time slot exclusively for your group, we do not offer refunds or rescheduling. All sales are final.

Can I Change My Guest Count After I’ve Reserved?

Once a reservation is booked we cannot decrease guest count, but we can add guests up to the room maximum.

We recommend booking the minimum confirmed guests, and adding guests at a later time if you don't know your final count at the time of booking. To add guests to an existing reservation please reach out to our team via phone, email, or live chat.

Will I Be Playing With Other Participants?

No, all reservations are private so you will not be placed with anyone besides the guests you invite.

How Long Is The Game Night Out Experience?

  • (Groups of 6-16) 2-hours

  • (Groups of 17-24) 3-hours

Our larger groups need some additional time so that everyone in their group has time to enjoy the full experience. The games and fun remain the same!

What Games Will We Play?

We drew inspiration from a long history of the classic parlor games you know and love, then designed a unique game experience that has something for everyone! You'll participate in a mixture of guessing, logic, skill, strategy, knowledge, and pop-culture based group games.

Can Each Member of My Group Pay Individually?

Yes! Our ‘Split Payment’ feature allows groups booking more than a week (7 days) in advance to split the total amount with other members in their group. 

Please read more on how ‘Split Payment’ works here.

Can We Bring Our Own Drinks?

Absolutely! Please feel free to Bring Your Own Beverage (BYOB). Your room will have a beverage fridge and bottle opener/corkscrew, as well as complimentary bottled waters, cups, ice, and cocktail napkins.

Can We Bring Food?

Yes! Since the experience requires your active participation we recommend light food options or snacks.

Is There An Age Limit?

We recommend all guests are at least 18 years of age.

How Early Should I Arrive?

Please aim to arrive about 5 minutes prior to your scheduled experience. We strive to begin each experience exactly at its' start time, so being late for your reservation may cause your group to have less time for gameplay.

Do You Have Parking?

There is a convenient paid parking garage connected to our building (please note there is no validation for this parking garage), as well as metered street parking right out front.

Rates for paid parking garage are listed below (rates subject to change):

  • 1 hour or less: $11.00

  • 1-2 hours: $14.00

  • 2-4 hours: $17.00

Is Game Night Out Wheelchair User Accessible?

Yes, the Game Night Out living room is wheelchair user friendly! Please feel free to reach out to us if you have further questions regarding accessibility.


Still have some burning questions? Please Contact Us and we'll be happy to chat with you some more!