Frequently Asked Questions
Have a few questions? No worries! Here are a few that we get asked most often. Please don't hesitate to contact us with any additional questions or concerns and we'll be happy to chat with you some more.
How Do I Book A Game?
Please book a game online by clicking one of the 'Reserve' buttons on our website, or by clikcing 'Reserve Now' below!
Where Is Game Night Out Located?
We are located at 2828 N. Clark St, Chicago, IL 60657 inside the The Century Shopping Centre. Please note that we are open by reservation only at this time.
Can We Bring Food/Drink?
Please feel free to Bring Your Own Beverage (BYOB), we'll provide the cups and ice! Since the experience requires your active participation we appreciate your restraint in bringing food items into the experience. Please feel free to contact us if you have any questions.
Will I Be Playing With Other Participants?
Yes, but you will NOT be paired with a group of strangers! Depending on how many guests you select on your reservation, you will be playing with anywhere between 6-16 of your friends, family members, or colleagues. Make some calls, send that group text, and round up a group of friends. It's game time!
Can Each Member of My Group Pay Individually?
Yes! We're excited to now offer 'Split Payments'. This allows you to split the total amount with the other members in your group. This functionality is brand new and still in final phases of refinement. Thanks for your patience as we work hard to bring you this exciting new feature!
Read more on how to split payments here.
How Do I Book An Entire Room?
All reservations are private experiences. Simply place a reservation for your group size on our website, and your experience will only consist of the people you invite!
Do I Need To Book In Advance?
Yes, all reservations must be made in advance. Since we're a live experience our team needs advance notice to make sure everything is just right for when you arrive.
How Early Should I Arrive?
Please aim to arrive 15 minutes prior to your scheduled experience. We strive to begin each experience exactly at its' start time, so being late might cause you to have less than a full 2 hours with us.
How Long Is The Game Night Out Experience?
An experience at Game Night Out is 2 hours in total. In addition to gameplay, this includes some time at the beginning to get settled in, meet your Host, grab a drink, and create teams, plus some time at the end of your experience to celebrate and take some photos!
Do You Offer Refunds?
We do not offer refunds. All sales are final.
Is There An Age Limit?
We recommend all guests are at least 18 years of age.
Can You Accommodate Large Parties or Corporate Groups?
Yes! Game Night Out is the perfect experience for private events, team building, and corporate outings. Please click HERE to inquire about booking an experience for groups of 16+.
What About Birthday Parties, Bachelorette Parties and Bachelor Parties?
First of all CONGRATS! Game Night Out is the perfect way to celebrate your birthday or bachelor/ette party, and we can't wait to host your group! Make sure to fill out what occasion your group is celebrating when you reserve so our Hosts know to give you some love!
Do You Have Parking?
There is a convenient paid parking garage connected to our building, as well as metered street parking right out front. We recommend grabbing a taxi or ride-sharing service, taking the train, or walking when possible.